He noticed a smell to the left of the electrical box and heard a slight hissing sound coming from the gas valve! He alerted both homeowners. Operations leader with direct accountability for Technical Support in Lafayette, Baton Rouge, New Orleans and. Then try rebooting your personal device followed by your gateway. For general media and industry analyst inquiries, please visit the media and corporate contacts page. Tech came out and went to the actual Cox box on the property, started pulling out the underground cable line, and replaced it with a new one! He did what he had to do, working from the Cox box on the property to going to the electrical box as well! He even came into the house and checked the Modem we just picked up on Monday the 14th! Senior Vice President, Law and Policy, General Counsel. It also provides voice, data and video services to businesses.
Cox residential services include cable TV, DVR, On Demand, phone and high speed internet. Customers can be very rude and some are super difficult to help. Cox Communications is an American company offering digital cable television, telecommunications and Home Automation services in the United States. However the pressures of the job can be stressful.
Cox has been a real good company to work for. Called Cox for a service request order! Had trouble with the internet wifi! Husband had spoken to two people who told him the problem could be in the Modem! This is a newly built and we’ve been here for 20 months! Why the heck would the modem wind up causing problems? Technical Support (Current Employee) - Baton Rouge, LA - April 28, 2022.
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